<New Identities Salon | Guest Considerations & Policies | New Tampa | Riverview Florida

New Identities Guest Considerations & Policies
Appointment Cancellation Policy
Because our time is as valuable as yours, as a professional courtesy, New Identities Hair Studios has adopted a (3)-strike policy regarding scheduled appointment reservations.
We simply ask that guest reservations be rescheduled or cancelled within 48 hours PRIOR to your reserved appointment date.
This policy is in place because it gives us the opportunity to fill that available space with another guest. However, at the time a guest has had 3-instances of "cancelling with insufficient notice" or "no-showing" for a scheduled appointment reservation, New Identities must place those guests on a "walk-in basis – only" to receive future services.

Guest Safety
Please be advised that, for safety and liability reasons, only those guests receiving hair services are permitted in the hair-cutting area.

Children are allowed in the salon, but must be accompanied and monitored by an adult in the reception seating area. Excessive noise or disturbances by little ones is, unfortunately, not permitted at New Identities Hair Studios. Moreover, our salon utilizes hair color products, chemicals and sharp objects which could potentially harm children. We have adopted this policy in order to optimize all our guests’ experience with us as well as safety and liability reasons and most importantly, so we can focus on YOU! If (or when) this situation occurs, it may be necessary to re-schedule a guest’s appointment to a future date and time when childcare is available.

Please arrive 10 – 15 minutes prior to your scheduled appointment time to prepare for your service. Arriving late may reduce the service time or require rescheduling you appointment.

Mobile Phones & Mobile Devices
New Identities Hair Studios requests that you please turn your cell phone ringer off and/or volume off when entering the building out of respect for all guests and staff.

Gift Cards
Available in several varieties such as our “Day of Beauty” packages... or create your own for that very special person!